Privacy Policy

Effective Date: May 12, 2025

This Privacy Policy explains how we handle your data when you use our services.

Controller

YAXI GmbH
Zollhof 7, 90443 Nürnberg
privacy@yaxi.tech

Browser data

When you visit our website, we automatically collect and store for 90 days:

Masked IP address
Date/time of access
Browser/OS information
Referring website
Response status and data volume

We only analyze this data to resolve technical issues or to investigate unauthorized access.

Website analytics

We use Plausible Analytics to understand how visitors use our website. Plausible does not use cookies, does not collect personal data, and does not track visitors across websites. No data is stored on your device.

The following anonymous data points are collected per page visit:

Page URL (without query parameters)
Referral source
Browser and operating system (derived from the User-Agent header, which is then discarded)
Device type (desktop, mobile, tablet)
Country, region, and city (derived from your IP address, which is never stored)

Unique visitors are counted using a hash that rotates daily and cannot be used to identify individuals. We also track anonymous interaction events (such as button clicks and navigation patterns) to improve the experience. These events do not contain any personal data.

All analytics data is processed and stored exclusively in Germany. We have a Data Processing Agreement with Plausible Analytics in accordance with Art. 28 GDPR. For details on how Plausible handles data, see their data policy.

We process this data based on our legitimate interest in understanding how our website is used (Art. 6(1)(f) GDPR).

Data we collect

For all accounts:

Full name
Email address

Retained while your account is active.

For paid plans:

Billing information (company details, VAT ID if applicable)

Retained as required by tax laws.

How we use your data

Your data is used exclusively for:

Account creation and management
Payment processing (paid plans only)
Essential service communications

We use this information to perform our contract (Art. 6(1)(b) GDPR).

Data storage and processing

All data is stored in Germany
No transfers outside the European Economic Area
State-of-the-art security measures

Your rights

Under GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing of your data
Object to certain processing
Request data portability

How to exercise these rights:

Update your information directly in your account portal (for name, email, and billing details)
For all other requests, contact us at privacy@yaxi.tech

We respond to all requests within 30 days.

Lodge a complaint with a supervisory authority

If you believe we have violated data protection laws, you may file a complaint with:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18, 91522 Ansbach, Germany
Phone: +49 (0) 981 180093-0
Email: poststelle@lda.bayern.de
Website: https://www.lda.bayern.de

Third-party services

Kinde

We use Kinde as our identity provider to facilitate user registration, authentication, and login processes. When using our services, you may be required to provide certain personal information (such as your email address or account credentials) to Kinde. For more information about how Kinde handles your information, please see their privacy policy.

Changes to this policy

We will notify users of significant changes via email or through our portal.